Free standard shipping on all U.S. orders—no minimums, no fuss.

FAQs

Where do you ship?

We currently ship within the United States only.
We’re not offering international shipping at the moment, but we hope to in the future!

How long does it take to get my order?

  • Processing time: 1–2 business days

  • Standard shipping: 4–7 business days

  • Expedited shipping: 2–3 business days

You'll receive a tracking link via email as soon as your order ships.

How do I track my order?

Once your order ships, you’ll get an email with a tracking link.
You can also go to our Order Tracking page and enter your email + order name.

What if I ordered the wrong size or gave the wrong address?

Let us know as soon as possible. If your order hasn’t shipped yet, we’ll do our best to fix it.
Email us at support@hiplift.store and include your order name.

Are your products hypoallergenic?

Yes! All our jewelry is nickel-free, lead-free, and hypoallergenic, designed to be gentle on your skin.

Will my jewelry tarnish?

Our pieces are tarnish-resistant, but like all plated or natural materials, they last longer with proper care.
Avoid contact with water, perfumes, and harsh chemicals to help your jewelry stay shiny longer.

Email: support@hiplift.store

Address: 860 6th Ave, New York, NY 10001, United States

Customer Hours: Mon–Sat, 9 AM–5 PM (GMT-05:00) Eastern Standard Time (New York)

Response Time: Within 24 hours

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