Free standard shipping on all U.S. orders - no minimums, no fuss.

Order Tracking

Once your order has shipped, you will receive an email from us with a link to track your order. You can also enter the order name and your email in the box below to get the status of your shipment. 

Still need help? We’re here. 

If something feels unclear or you need a hand, don’t hesitate to reach out. 

We’ll respond with care and attention. 

Email: support@hiplift.store

Address: 860 6th Ave, New York, NY 10001, United States

Customer Hours: Mon–Sat, 9 AM–5 PM EST (GMT-05:00) Eastern Standard Time (New York)

Response Time: Within 24 hours (usually sooner) 

Thank you for stopping by. We’re always happy to have you. 

Order number
Your email
I forgot my order number

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

Once your order is placed, we’ll process it within 1–2 business days. After that, delivery time depends on the shipping option you choose:

  • Standard Shipping: Arrives in 4–7 business days—and it's free.

  • Expedited Shipping: Arrives in 2–3 business days for $9.99.

As soon as your order ships, we’ll email you a tracking number so you can follow your package every step of the way—no guesswork needed.

Can I add or remove products from my order?

Once your order is placed, we’re unable to make changes like adding or removing items, as we begin processing it right away to ensure fast delivery.

If you need help, feel free to reach out to us at support@hiplift.store—we’ll do our best to assist you.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

Email: support@hiplift.store

Address: 860 6th Ave, New York, NY 10001, United States

Customer Hours: Mon - Sat, 9 AM - 5 PM (GMT-05:00) Eastern Standard Time (New York)

Response Time: Within 24 hours

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